Job Details

Quality Assurance Specialist-II

The quality assurance specialist-II position is responsible for the review of exterior personal lines reports to include replacement cost and interior supplements. The quality assurance specialist-II position will apply standard review techniques to ensure that the verifiable data contained within the report is accurate and meets Reliable Reports, Inc. ("Reliable") quality standards.

Position duties and responsibilities include:

• Review an expanded group of reports comprised of exterior observation and replacement cost personal lines report data to ensure that quality standards are met and standard operating procedures are followed
• Maintain satisfactory review quality rating
• Maintain satisfactory productivity level
• Maintain effective oral and written (e-mail) communication with Business Unit Specialist

Education, skills and experience:

• High School Diploma or GED or one year of equivalent work experience
• Must possess basic analytical, oral and written skills
• Must possess basic proficiency with personal computer including keyboarding skills, typing at least 35 wpm.
• Successful completion of Reliable University skill groups 100 and 102 as well as Reviewer Basics course

Position is a full time 40 hours per week- Monday through Friday.