Job Details

A company is looking for a CRM Operations Manager II to oversee the execution of automated email and push campaigns that enhance customer engagement.Key ResponsibilitiesDesign, build, and deploy automated email and push campaigns, including complex workflows and audience segmentsImplement personalization logic and ensure accurate campaign setups in the CRM platformDevelop best practices for CRM operations and maintain quality assurance processesRequired QualificationsExtensive experience with major email service providers, ideally Iterable or BrazeStrong background in implementing personalization logic using user and catalog dataSolid understanding of data structures and segmentation logicProficiency in HTML and CSS for email template developmentFamiliarity with API integrations and webhooks for marketing tools