Baylor University Medical Center - - Responsibilities: Conducts and documents patient interviews to obtain demographic and financial data for registration, insurance verification, precertification, and billing.; Knows the patient flow processes in each area.; Identifies process improvement opportunities that promote team concepts with co-workers while improving revenue cycle functions and the patient experience.; Interacts regularly with other areas and departments to provide information on patient delays and schedule changes.; Verifies patient eligibility for insurance coverage and benefit levels for services.