Job Details

Come be a part of an AWARD-WINNING TEAM.

CAVALRY COURT & THE GEORGE is located in COLLEGE STATION, TEXAS and is a pillar of the community. Our hotel is unique to the city and we are looking for outstanding talent to provide exceptional customer service to our guests. We are part of Valencia Hotel Group, a collection of hotels are created for today's passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond.

REPORTS TO: F&B Manager

STATUS: Exempt

JOB SUMMARY: As the outlet manager, you will be responsible for managing the overall day-to-day operation of the food and beverage department, focusing on the bars and outlets. A vital aspect of this role is delivering quality service, ensuring compliance with policies and procedures, and meeting/exceeding service goals. Your role also involves helping with administrative functions such as scheduling, purchasing for the restaurant & bars, interviewing, and holding associates accountable.

Physical Requirements:

1. Crouching (bend at knees) into refrigeration units and dry storage area.
2. Stooping (bend at waist) over grills, fryers, cold stations, and while plating food.
3. Twisting/Turning (knees, waist, neck) while cooking and plating.
4. Climbing step ladder while cleaning or retrieving items from higher shelves.
5. Be able to work in a hot environment reaching 100 degrees Fahrenheit.
6. Reaching (overhead/extension) Reaching to higher shelves to remove or place items.
7. Handling of knives, tools, raw meats, poultry, and fish.
8. Pushing/Pulling of speed racks and carts up to 300 pounds.
9. Lifting/Carrying items up to 50 pounds.
10. Tasting food for quality and freshness.

Working Environment:

• Interior of hotel, in all Food and Beverage areas, with exposure to humidity and extreme temperatures.
• Exposure to Food and Beverage hazardous cleaning chemicals.
• Exposure to food items and beverages.

DUTIES & FUNCTIONS:

Responsible to oversee operations to include but not limited to the following:

As the outlet manager, you will support the supervisors. Your leadership and management skills will be crucial in successfully operating the food and beverage venues, including all bars, outlets, and in-room dining experiences. You will be expected to deliver exceptional quality service, maintain compliance with policies and procedures, and meet/exceed financial goals. Additionally, you will follow any direction or assigned task that the F&B Manager deems necessary for the department's success.

As outlet manager, you should comply with all hotel policies and ensure that all your employees follow and keep the discipline and hotel standards.

• Accomplish F&B objectives, including recruiting, training, assigning tasks, scheduling, coaching, counseling, & progressive discipline up to company standard
• Communicate job expectations, duties, & responsibilities and plan, monitor, appraise, & review job contributions.
• Conduct & review staff rehearsals, enforce policies & procedures, and participate in and directing departmental meetings.
• Give concise instructions to restaurant and bar staff. Share strategic plans and discuss guest reviews with staff.
• Conduct daily pre-shift meetings with employees
• Ensure daily checklists are performed by staff; implement production, productivity, quality, and customer service standards
• Resolve staff and guest issues
• Complete weekly ordering inventories
• Identify food and service trends
• Determine areas of improvement & implement change once approved by F&B Manager or Assistant Manager
• Accurately maintain department checkbooks
• Closely monitor internal department checklists and complete own checklists
• Review and create internal training topics
• Attend and contribute to monthly departmental meetings
• Achieve profitable beverage program with operational objectives. Implement production, productivity, quality, and customer service standards
• Conform to regulations of the alcoholic beverage commission
• Maintain purchasing control for outlets
• Organize & supervise receiving any case goods for F&B department
• Maintain beverage inventories & proper par levels, including bars & restaurant, ensuring controls are in place and record keeping is accurate
• Establish, follow, and enforce sanitation standards & procedures to maintain a safe, secure, and healthy environment
• Supervise restaurant equipment maintenance to protect assts while securing revenues, complying with legal regulations, and ensuring quality service
• Investigate, resolve, and respond to guest needs, inquiries, comments, or problems to ensure quality experience and enhance future sales prospects
• Develop events around beverages by promoting seasonal cocktail initiatives.
• Update beverage menus on a seasonal calendar
• Ensure consistency of specialty cocktails by providing training and detailed recipes, including step-by-step preparation methods
• Other duties as assigned by supervisor

BASICS

• Keep work areas clean and organized
• Be extremely courteous to all customers and fellow employees
• Report unsafe conditions immediately
• Maintain hotel equipment in proper working conditions
• Any other duties assigned by your supervisor

ESSENTIAL SKILLS AND QUALIFICATIONS:

• 1-2 years of college degree in related field or equivalent education required
• Previous food and beverage experience required
• Excellent oral, written, and presentation skills
• Ability to delegate, manage workforce, and establish procedures consistent with departmental/hotel objectives
• Listen effectively
• Communicate with guests and fellow associates professionally and positively
• TABC and Manager food Handlers Certifications

BENEFITS:

• Medical, Dental, Life insurance
• Paid Time Off
• Paid Community Service Days
• Click here to learn more

Valencia Hotel Group (and all its affiliates) is an Equal Opportunity Employer

Valencia Hotel Group provides equal employment opportunities to all persons. The company does not discriminate because of race, color, religion, sex, national origin, disability or ancestry in recruiting, hiring, placement, promotion or any other condition of employment and actively seeks a diverse and representative work force.