Elwood Staffing - [Call Center Representative] As a Telephone Agent at Elwood Staffing, you'll: Answer incoming calls promptly and with a courteous, professional tone; Use clear pronunciation and proper grammar; Clearly identify the purpose of the call through active listening and professional inquiry; Gather all relevant information needed to assist the caller efficiently; Accurately record detailed messages, including the callers name, contact information, and the reason for calling; Follow escalation procedures and notify the correct contact promptly and professionally...Hiring Immediately >>