Job Details

Receives and processes customer service requests via phone, email, and computer systems. Coordinates communication with emergency services, contractors, or other related providers that are needed to resolve the issue at hand. Monitors multiple systems to ensure timely response by service departments. Essential Duties and Responsibilities: Provides quality customer service to customers by focusing on attention to detail Serves as a liaison between departments to coordinate services Communicates efficiently and effectively Responds to requests for service or assistance from customers and other departments Promotes requests in an efficient, timely manner according to current departmental standards, and priorities Ensures accurate, timely notification of service interruptions Monitors fire alarm systems and notified appropriate services for response Regularly worksrotating shifts including weekends and holidays Performs other duties as assigned Enhance your quality of life through our comp...Dispatcher, Dispatch, Customer Service, Driver, Retail, Insurance