Job Details

The Dispatcher Supervisor is responsible for overseeing and managing the dispatching team, ensuring that operations run efficiently and that all service requests are met in a timely manner. This role involves coordinating transportation, logistics, and communication efforts to ensure smooth, organized, and safe operations. The Dispatcher Supervisor will also work to train, mentor, and evaluate dispatch staff and ensure that all company policies, safety regulations, and operational procedures are followed. Responsibilities: Supervise Dispatch Team: Manage a team of dispatchers, providing guidance, training, and performance feedback. Ensure that all dispatch operations are completed efficiently and effectively. Oversee Scheduling: Supervise scheduling transportation routes and field services. Ensure that resources are allocated appropriately and that schedules are optimized. Communication Management: Maintain clear communication with drivers, field agents, and clients. Address any questi...Supervisor, Call Center, Operations, Dispatcher, Monitoring, Transportation, Staffing, Technology