Job Details

This position performs clerical and customer service functions in support of office operations.

• Provides customer service; answers telephone and greet visitors; provides information and assistance; refers to appropriate personnel; takes messages and makes appointments.
• Enters traffic and commercial vehicle citations; assesses charges.
• Schedules appointments with commercial vehicle companies for vehicle inspections.
• Prepares failure to appear notices.
• Processes license suspensions.
• Prepares a variety of reports.
• Collects civil court filing fees, fines and other payments; processes cash, check, credit card, mail and online payments; refers to Tax Assessor's Office for payment arrangements.
• Prepares monthly revenue reports.
• Issues affidavits for arrest warrants.
• Cancels tickets, dispositions, and warrants.
• Sends notices of court dates.
• Assists in court as needed.
• Maintains files and records.
• Performs any other duties as assigned.

• Knowledge of modern office practices and procedures.
• Knowledge of county and departmental policies and procedures.
• Knowledge of computers and job-related software programs.
• Skill in prioritizing and organizing work.
• Skill in the use of such office equipment as a scanner, fax machine, and copier.
• Skill in oral and written communication.
• Ability to communicate orally and in writing in the English language and orally in the Spanish language.

• Must have a high school diploma or GED from an accredited institution.
• Minimum of one ( 1 ) year of clerical work experience.

Complexity/Scope of Work

• The work consists of related clerical and customer service duties. Frequent interruptions contribute to the complexity of the work.
• The purpose of this position is to receive and processes payments and court documents. Success in this position contributes to the efficiency and effectiveness of office operations.

• Working in low temperatures.
• Working in high temperatures.
• Light work that includes carrying objects up to 20 pounds.

• Remaining in a stationary position, often standing or sitting for prolonged periods.
• Communicating with others to exchange information.
• Repeating motions that may include the use of wrists, hands, and/or fingers.
• Operating machinery and/or power tools.
• Assessing the accuracy, neatness, and thoroughness of the work assigned.
• Sedentary work that primarily involves sitting/standing.

• Must possess a valid and current Texas driver's license.
• Drug and Alcohol Policy applies to this job. Pre-employment drug/alcohol testing, Motor Vehicle Record (MVR) and criminal background checks are required.
• This position is coveredby Civil Service; therefore, is subject to the Civil Service Rules and Regulations in addition to all other Webb County policies.