Job Details

The Patient Service Center Representative II is responsible for creating a positive patient experience by accurately and efficiently handling the day-to-day operations relating to both Financial Clearance and Scheduling of a patient. This includes adherence to department policies and procedures related to verification of eligibility/benefits, pre-authorization requirements, available payment options, financial counseling and other identified financial clearance related duties in addition to full scheduling duties. Upon occasion, the PSC REP II may be only assigned to complex pre-registration. The PSC REP II is expected to develop a thorough understanding of assigned function(s). ESSENTIAL DUTIES AND RESPONSIBILITIES - Include the following. Others may be assigned. Completes both scheduling functions and registration functions with the patient for an upcoming visit during one call: Scheduling: Responsible for timely scheduling, provide callers with important information related to their...Patient, Healthcare, Service, Customer Service, Financial, Retail, Scheduling