Job Details

Salary:

Other Forms of Compensation: Bonus Eligible

Pay Grade: 15

Different perspectives make us better. We're committed to creating an environment of equal opportunity and fair treatment, where learning and growing together is part of our everyday culture. An environment where you can be your authentic self.

About Levy

Levy is a disruptor in defining the sports and entertainment hospitality experience, recognized as a market leader and critically acclaimed in its industry. Named twice as one of the 10 most innovative companies in sports by Fast Company and one of the top three Best Employers for Diversity in America by Forbes, Levy's diverse portfolio includes award-winning restaurants, iconic sports and entertainment venues, zoos, cultural institutions, theaters, and convention centers. Our events include the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and All-Star Games across NHL, MLB, NBA, NFL, and MLS.

Job Summary

As the Assistant Director of Operations, you will oversee all aspects of venue operations, ensuring seamless event execution, efficient team management, and top-tier guest satisfaction. You will work closely with department heads to drive excellence in service, logistics, and operational strategies.

Key Responsibilities

• Oversee Premium services, including Clubs, Suites, and Catering Group Sales
• Manage Concessions operations
• Oversee Purchasing and Warehouse functions
• Lead and develop teams to provide exceptional guest and client experiences
• Manage event logistics, staffing, scheduling, and on-site coordination
• Collaborate with vendors, security, and food & beverage teams to optimize services
• Monitor budgets and implement cost-effective solutions
• Enhance workflows and streamline operations
• Utilize operational and administrative systems such as BirchStreet, MyStaff, Micros, Square, Mashgin, Amazon, Everest, Suites OMs, Reserv, Smartsheet, Google Sheets

Curious about Life at Levy? Check out: Levy Culture

Levy is part of Compass Group USA and is an equal opportunity employer. We are committed to fair treatment for all applicants and associates, regardless of race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or other protected classifications.

Qualified candidates must be able to perform essential functions satisfactorily with or without reasonable accommodations. This job post reflects the position's responsibilities but is not exhaustive. The company reserves the right to modify or change the essential functions based on business needs.

We consider all qualified applicants, including those with a criminal history, in accordance with applicable laws such as the Fair Chance laws in Los Angeles, San Francisco, and New York. We encourage applicants with a criminal history to apply.

Applications are accepted on an ongoing basis.

At Levy, team = family. We care for our family. Learn more about Levy benefits:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Levy maintains a drug-free workplace.

Associates may be eligible for paid or unpaid time off benefits in accordance with laws. For positions in Washington State, Maryland, or remote work, click here for paid time off benefits information.

Req ID: 1382496

Levy Sector

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JESSIE HICKMAN

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